About

• Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Moneycare Financial Counsellor Classification: SCHADS Award – Levels 3 to 5 Level 5: Accredited Level 4: Diploma Qualified Level 3: In Training Location: Gatton Corps will be the main location with outreach to community centres in Laidley and Lowood. Status: Part Time – 22.8 hours per week Why this role matters Moneycare is The Salvation Army’s (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience. The Salvos understands that everyone’s financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of those who come to us seeking assistance. The Role This position provides financial counselling to individuals experiencing financial hardship or seeking to avoid financial difficulty. The role focuses on developing and implementing person-centred case plans, offering strategies to ease financial stress, strengthen financial resilience, and enhance mental health and overall wellbeing. The Financial Counsellor will work in alignment with The Salvation Army mission, policies, the Doorways service model, Moneycare procedures, and all relevant professional, regulatory and funding requirements. How You Will Make an Impact Build effective, respectful relationships with community members that promote participation and self-determination Use a community-centred, holistic approach grounded in relational, missional, and professional practice Deliver services in line with The Salvation Army standards, procedures, and Practice Framework, as well as relevant laws and regulations Conduct ongoing assessments of community members’ needs, issues, and circumstances from first contact through to exit Develop collaborative, tailored case plans that include a variety of interventions to support individual needs and goals Assist community members to access support services, build community connections, and advocate on their behalf with service providers and other external parties Monitor progress, review case plans regularly, and adjust as needed to ensure goals continue to be met Maintain accurate, up-to-date documentation and data in accordance with TSA standards using SAMIS systems Submit funding body reports accurately and on time Identify risks to clients, staff, and The Salvation Army and promptly notify the Manager/Team Leader Identify service gaps and make recommendations to enhance service delivery Engage in self-care practices, professional development, and supervision What You Will Bring Qualifications & Accreditation: Level 5: Diploma of Financial Counselling and accredited membership with a recognised financial counselling association Level 4: Diploma of Financial Counselling and working toward accredited membership Level 3: Enrolled in, or willing to enrol in, the Diploma of Financial Counselling and progressing toward completion within required timelines Additional Requirements: A valid Working with Children Check (as required by the relevant state) Current driver’s licence Experience in a social services environment and/or strong understanding of factors contributing to financial hardship and exclusion Ability to meet deadlines and manage competing priorities Competency in Microsoft Office and Windows-based applications Strong communication skills What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.