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Job Description Summary We are seeking a Field Service Engineer to join our service team in Brisbane to provide technical support to our customers across QLD. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Summary Based in Brisbane, QLD, this Field Service Engineer will be responsible for onsite service and repair for our range of automated robotic solutions, BD Rowa in hospitals and pharmacies across QLD. You will spend most your time working across our retail pharmacy customer base in Brisbane, Gold Coast and with some travel to regional parts of Queensland. Principal Responsibilities Provide software and hardware support for BD ROWA. Remote support and diagnostics to products including server reboots and patching Handover of remote service diagnosis to Field Engineers To carry out field repairs, preventative maintenance, performance testing and electrical safety testing of company related electro-medical equipment. To provide a point of contact for Medical Systems customers for electronic servicing of equipment, spare parts and technical information. To assist and support installations of Medical Systems Actively participate with other team members to achieve the department’s objectives Responsible for ensuring adherence to department health and safety procedures Responsible for ensuring all documentation is up to date and accurate Education and experience Trade qualified (Electrical or mechanical) Restricted electrical license (Desirable) Full Electrical license (Advantageous) Knowledge of low voltage supplies and control wiring (desirable) Full, clean driving license Self-motivated individual with clear focus, able to work in small team under pressure Proven team spirit/leadership Evidence of practical engineering experience and competence Evidence of understanding of engineering drawing Ability to safely carry manual handling, working at height (A frame ladder) activities Demonstrated good oral and written communication skills Evidence of completing and finishing tasks to a high standard Able to represent the company at all times; well presented, polite, courteous, punctual If you do not currently have an electrical licence but have relevant experieince and you are willing to do electrical training to obtain a restricted electrical licence, we would encourage you apply. There is approximately 30% travel to regional parts of Queensland as well interstate for training purposes. Click on apply if this sounds like you! Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. To learn more about BD visit: https://bd.com/careers Required Skills Optional Skills . Primary Work Location AUS Brisbane Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.