• Act as the primary point of contact, providing a professional and welcoming experience for all luxury yacht clients.
• Coordinate client communications for events, vessel deliveries, handovers, and service scheduling.
• Support sales and service teams with client follow-up, confirmations, and brand-consistent documentation.
• Plan and execute premium client events, including SCIBS, owner functions, and marina launches.
• Manage event logistics, timelines, invitations, catering, and on-site execution.
• Liaise with Head Office marketing to align local events and digital content with national brand campaigns.
• Track event budgets, provide post-event summaries, and manage supplier relationships.
• Update the WordPress website with local dealership content and distribute client newsletters.
• Prepare and issue service and parts invoices, ensuring accurate capture of labor and parts.
• Manage the annual service booking cycle and respond to client invoicing queries.
• Maintain organized digital and physical records for service, operations, and office administration.
• Provide comprehensive administrative support to management, sales, and service teams.
• Administer vessel and vehicle insurance documentation and achieve Club Marine accreditation.
• Reconcile operating and trust accounts in Xero, ensuring transactions are correctly coded and compliant.
• Support the rollout of the new 2026 Business Operations App.
• Prepare weekly batch payments in Xero with clear descriptions and supporting context.
• Compile weekly financial summaries for Head Office review, approval, and query resolution.

Benefits to You:

• Be part of diverse and inclusive company culture.
• Opportunity to advance your knowledge and skills.
• Employee benefits.
• Work with a high end luxury brand
• Competitive salary

How to Apply:

If you feel like this role is for you, please email your resume to charlene.hartefitzgerald@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.