About

Working at Melba Support Services (Melba) We support people with disability to live the life they want. We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation. Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values. Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships. For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy. Melba won the 2023 National Disability Award for Excellence in Service Quality. Why Join Us? We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us! What you’ll be doing (Key accountabilities) Provision of advice and support to managers, as well as provision of technical support to ensure as far as practicable, Melba’s compliance with relevant OHS and Emergency management legislation, compliance codes standards and best practice. Manage the HSW inbox, responding and resolving queries in a professional and timely manner with relevant stakeholders. Develop, maintain and review HSW related intranet, share point sites and information to ensure effective communication across Melba with the input of the HSW team, L&D and Communications. Conducting or assisting with hazard inspections, OHS audits and risk assessments as required. Manage the Chemwatch Safety Data Sheet (SDS) management system and ensure that staff are familiar with the system through training, education and information. Act as a systems administrator for the Workers Compensation Databases and Portals working with the Injury Management team to ensure accurate and up-to-date employee records maintaining strict confidentiality HSW information and supporting HSW workers compensation audits and reporting as required. Manage the Emergency management portal covering emergency management information. Provide facilitation and management support for the Emergency Planning Committees. Act as the HSW systems administrator for the Incident Reporting database. Provide reports, advice, support and training and recommendations on improvements as required. Coordinating, reviewing and training regarding the Melba Emergency procedures and related documentation ensuring compliance with the relevant standards. Coach and guide incident management teams, ensuring a timely and effective response to emergencies. Support and participate in investigations and debriefs related to emergency situations. Coordinating and providing input into the Business Continuity Planning requirements across Melba to ensure an effective response. Collaborate with internal and external stakeholders to establish effective communication channels and enhance co-ordination efforts around emergency management and business continuity Collate, advise, prepare and review reports on HSW related data and metrics under the direction of the HSW Manager. Act as the primary liaison for the HSW policies and procedures on the Melba Operating System. Contribute to the development, document and review of HSW policies and procedures within an ISO 45001 framework and in compliance with required legislative requirements. working in collaboration with other stakeholders as appropriate. Support leaders in the use of HSW related Systems and understanding of Melba policies and procedures. Support HSW Partners and Injury Managers on the development and delivery of HSW related training. Keep abreast with the latest changes in HSW related legislative and practice and provide input to incorporate into HSW practice and information. Provide cover and workload support for HSW Partners and Injury managers as required, including supporting return to work, emergency management and incident investigation. Contribute to a range of HSW initiatives and projects as required to achieve the People Strategy. Other duties consistent with the position where required and/or requested by the HSW Manager. Your Background (Skills and attributes) Project management and administrative experience, with 1 – 3 years’ experience in Emergency Management requirements and/or Emergency Management related qualification Strong planning, time management and organisational skills with the ability to manage competing priorities. Proven track record in building and maintain effective working relationships with a range of stakeholders. A proactive, professional and customer-focused approach with the ability to self-motivate and take initiative. Excellent written and verbal communication skills, to ensure clear and concise information is developed and presented. Problem solving skills to successfully identify problems, develop solutions and implement these using a logical and systematic approach. Ability to maintain a high attention to detail. Ability to respond positively and adapt to a rapidly changing environment. Ability to work under limited direction and as part of a broader team. Proficient in the use of Microsoft Office Suite including Word, Excel, Outlook, PowerPoint) and systems relevant to the role. Experience within Aged Care or Disability Sector is an advantage. Requirements A current NDIS Worker Screening and Working with Children Check. The ability and relevant driver’s license to perform travel to Melba Office locations. Current First Aid and CPR Certificate. Compliance with OHS&W regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary. Occupation Health Safety and Wellbeing (OHS&W) Take reasonable care for their health, safety, and wellbeing and that of others. Observe safe systems of work. Follow OHS&W policies and procedures. Report hazards, near misses and incidents in accordance with the agreed incident reporting system. Contribute to a positive culture in relation to OHS&W and participate in consultative structures. Inclusion at Melba Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Straight Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect. Hello and welcome to the Melba Support Services job application portal. We're delighted to have you here as you explore exciting career opportunities with us. Melba makes a difference by empowering people with a disability to live the life they want. For more than 50 years we have been supporting people to dream big, be happy and do what they choose and value. At Melba we open up a world of opportunities and make things happen for people to live life – proudly, joyously, creatively, adventurously – the way they want. Need assistance with Job Application? Do you need help submitting your application? If so, please contact us at careers@melbasupport.com.au We're here to support you. We are committed to achieving our core values of human rights, passion, creativity, flexibility and fun in everything we do. If you are ready to make a real difference with your work, empowering people to live fabulous and purposeful lives, we’d love to hear from you. Our approach is driven by the people we support and is built on a human rights values-based framework.