About

The Domain Architect - Digital is responsible for designing and governing the digital platform and application landscape across HCF’s enterprise. This role ensures that digital solutions are strategically aligned, technically robust, and deliver seamless, secure, and scalable experiences for members, providers, and corporates. Responsibilities Contribute to the Digital Ecosystem architecture, aligning with Enterprise Architecture Define and establish high-level and low-level technical designs aligned with solution architecture and digital platform standards Lead the end-to-end solutioning of digital initiatives, ensuring cohesive integration across the digital ecosystem Partner with business stakeholders to understand digital experience goals and translate them into scalable, secure, and user-centric digital solutions Evaluate and select appropriate digital technologies, platforms, and tools to support business and customer needs Ensure digital platform and application design best practices are embedded in HLD and LLD, including accessibility, responsive design, performance, and security Collaborate with enterprise architecture, cybersecurity, data, and infrastructure teams to ensure digital solutions meet compliance, privacy, and operational requirements Perform work in a manner that complies with relevant regulatory standards including Work Health & Safety (WHS) legislation. Essential Skills Bachelor's degree in Computer Science, Information Technology, or a related discipline (Master’s degree or certifications in architecture frameworks such as TOGAF or ZACHMAN preferred) Minimum 3 years of experience in producing technical system design specifications aligned to current and target state architectures. Proficient in architecture modelling and documentation tools such as Visio, Gliffy, and Confluence. Experience in applying architecture governance frameworks and contributing to enterprise architecture practices. Proven leadership in designing and implementing complex, mission-critical, and high-traffic digital solution architectures across web and mobile platforms. Hands-on experience with Adobe Experience Cloud and mobile app ecosystems (iOS, Android, cross-platform frameworks). Strong understanding of on-premise, cloud (IaaS, PaaS, SaaS, iPaaS), and hybrid deployment models. Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders Deep understanding of digital ecosystem trends, emerging technologies, and digital engineering best practices. Experience in the private health insurance or broader healthcare industry is highly desirable. About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: 50% subsidy on HCF hospital and/or extras cover 18 weeks of parental leave for all new parents Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au  to discuss. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date. At HCF, we want our people to feel supported and empowered to be their best self at work. We create a flexible, inclusive, family-friendly culture so our employees are inspired and motivated to achieve the best for themselves and our members. Our purpose is to bring a human touch to every part of the healthcare system, in big ways and small. Our values inform the way we do things. They help us build the culture we need to realise our purpose. Our values are to: Step Forward Get There Together Make it Better Stay Human Walk in Their Shoes. We’ve invested in our people and teams to ensure they’re equipped to reach their career goals. We help team members expand their skill sets and develop personally through various internal and external courses, as well as broaden their on-the-job experience through transfers, secondments or promotions.