About

Working out of Brand New Offices in Sydney!
YOUR NEW COMPANY
Awarded one of the world's most ethical companies for the last ten years, you will be part of a bank that's all about giving back. A bank that's wholly about their customers, you will genuinely be a part of an organisation committed to making a difference. For their employees, they value training, growth, and development. Career paths at this bank extend not only in operations, but across all areas of the business. This really is your next opportunity to start your career!

YOUR NEW ROLE
You will join the heart of the business, in their buzzing Barangaroo office.
Some key responsibilities will include:
Being a first point of contact for members, across inbound; outbound; live-chat; email; and social media communications
Troubleshoot, educate and resolve all queries for members in a positive and knowledgeable manner
Work towards contact centre KPI's to ensure achievement of organisational and individual goals
Comply will all associated risk and regulatory policies to ensure the safety of the customers and the bank
Monday to Friday, anytime from 8am to 7pm rotating roster

WHAT YOU NEED TO SUCCEED
Previous contact centre or customer service experience
Exceptional spoken communication skills
Outstanding communication with a 'member first' approach
Studying finance, business, economics, or an associated degree is preferred

WHAT YOU WILL GET IN RETURN
Work for one of the world's most ethical banks - full training provided across all areas of banking
Huge scope for development if you plan to stay long term, with opportunities to go perm
$63,900 + Super + Benefits
Fantastic management, genuine fun and buzzing place to work Please click here to apply.