
customer service & operations coordinator
Randstad
doncaster, victoria
•2 hours ago
•No application
About
We are seeking a highly driven and adaptable Customer Service & Operations Coordinator to join a busy team supporting major concrete customers. This is a short-term opportunity through Christmas (with the potential to continue into the new year) and is an excellent chance to step into a demanding but rewarding role.
About the Role
Location: Doncaster (onsite parking available)
Hours: 7:00am – 2:00/3:00pm
Start: Monday!
Interviews: Commencing immediately via MS Teams
You’ll be the key point of contact for major concrete customers, managing high volumes of incoming requests. This is a fast-paced and demanding role, where no two days are the same.
Key Responsibilities
Handling customer calls and providing exceptional service (customers aren’t always happy, so resilience is key!)
Assisting with quotes, purchase orders, and order processing
Scheduling and liaising with internal teams
Supporting the customer service team (based in QLD)
Raising and tracking quotes in a timely manner
What We’re Looking For
Previous experience in customer service, operations, internal sales, or account coordination within an industrial, construction, or concrete-related environment
Strong organisational skills and the ability to thrive in a high-pressure role
SAP experience highly beneficial
A proactive, customer-first approach with strong communication skills
Why Join?
Onsite parking
Immediate start – secure your role before the new year!
Be part of a growing team in a newly created position
If you are ready to take on a fast-moving role and can start immediately, we’d love to hear from you.
Apply now – interviews are happening ASAP!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.