Randstad is currently seeking experienced Customer Service Officers to join various State Government departments. These roles are ideal for individuals with high attention to detail who can work effectively under pressure. The roles are based in the Adelaide CBD and offer full-time hours, Monday to Friday. This is an exceptional opportunity to provide essential support within a professional government team.

Key Responsibilities

• Act as a primary point of contact by delivering clear, professional and articulate communication to effectively resolve a high volume of customer inquiries.
• Exercise critical thinking and initiative to provide clear, well-informed solutions to complex issues and manage potential risks as they arise.
• Demonstrate agility by effectively managing complex and competing priorities while ensuring a consistently high standard of service and operational efficiency.
• Apply high-level administrative expertise and technical proficiency to process information with an eye for detail and accuracy.

Skills & Experience

• An ability to deliver professional, clear messages to a diverse range of stakeholders.
• Exceptional prioritization and time management skills to meet deadlines in a fast-paced setting.
• A commitment to delivering high-quality service while adhering to government standards.

Requirements

• National Police Clearance

Why Join Randstad?

As a contractor with Randstad, you are part of a supportive community with access to premium benefits:

• Consistent Income: Three pay runs per week ensuring you are paid within the week.
• Digital Convenience: Access to the My Randstad portal for easy payslip management.
• Exclusive Access: Visibility of roles before they are released to the general market.
• Lifestyle Discounts: Savings at major retailers including Woolworths, JB Hi-Fi, Myer, and David Jones.
• Wellbeing: Access to our Employee Assistance Program (EAP) and counseling services.

How to Apply

If you are a proactive professional ready to represent the State Government, please click APPLY or contact Milana Prostran at milana.prostran@randstad.com.au for a confidential discussion. ...