About

• AWS Infrastructure Services owns the design, planning, delivery, and operation
• of all AWS global infrastructure. In other words, we’re the people who keep the
• cloud running. We support all AWS data centers and all of the servers, storage,
• networking, power, and cooling equipment that ensure our customers have
• continual access to the innovation they rely on. We work on the most challenging
• problems, with thousands of variables impacting the supply chain — and we’re
• looking for talented people who want to help.

• You’ll join a diverse team of software, hardware, and network engineers, supply
• chain specialists, security experts, operations managers, and other vital roles.
• You’ll collaborate with people across AWS to help us deliver the highest
• standards for safety and security while providing seemingly infinite capacity at
• the lowest possible cost for our customers. And you’ll experience an inclusive
• culture that welcomes bold ideas and empowers you to own them to completion.

• The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service
• (DCCD APAC CDS) team delivers and services the control systems which monitor and
• ensure the health of our data centers. APAC CDS’ mission is to safely provide
• our customers with the unmatched reliability, security, and performance that AWS
• is known for. APAC CDS covers three core disciplines of controls deployments,
• projects, and service, with five additional supporting disciplines in colocated
• controls, systems, fleet, on-call support, and governance.

• As Amazonians, we work in a competitive environment. Our customers are always
• beautifully, wonderfully dissatisfied. Being successful in our roles is not just
• about doing our jobs well, but also evolving and innovating. Change is the only
• constant, and applies to our customers, our roles, our team organization, our
• tools, and our mechanisms.

To be successful in this team, you will also have

• - Ability to thrive at the pace and scale of Amazon
• - Ability to work independently and manage multiple competing priorities
• - Ability and willingness to collaborate with peers around the globe, which may
• involve some participation in meetings at odd hours
• - Ability and willingness to travel domestically or globally as and when needed
• Controls Deployment & Service (CDS) Technicians support data center building
• automation systems, including Building Management Systems (BMS) and Electrical
• Power Monitoring Systems (EPMS). In this role, you will deploy and service these
• critical systems to ensure optimal data center health and performance.

• Your responsibilities include deploying new BMS or EPMS installations during
• data center construction, upgrading existing Amazon-owned or leased facilities,
• and implementing Amazon hardware in colocated environments. You'll also provide
• regional servicing expertise to our fleet or data centers in your region, and
• occasionally support global operations.

• Success in this position requires effective collaboration with multiple Amazon
• teams, including Construction, Commissioning, Critical Projects, Data Center
• Operations, Procurement, Program Management, Design, and Engineering teams.
• You'll maintain strong vendor relationships that drive successful deployments
• and operations.

• Key job responsibilities
• * Deploy and maintain critical systems: Install, upgrade, and troubleshoot BMS
• and EPMS systems across multiple data centers, ensuring optimal performance
• through diagnostics, programming, and hardware maintenance.
• * Execute technical projects: Manage installations from server provisioning to
• sensor calibration, supervise contractor work, and ensure all activities meet
• AWS safety and quality standards.
• * Drive operational excellence: Provide commissioning support, conduct root
• cause analysis, create system documentation, and follow change management
• processes to maintain system integrity.
• * Enable team success: Mentor facilities teams on system operations, collaborate
• with vendors on Factory Witnessed Tests, and recommend design improvements based
• on operational insights.
• * Deliver reliable service: Respond to emergencies, manage on-call rotations,
• oversee service agreements, and prioritize work through ticketing systems to
• maintain data center availability.

• A day in the life
• - Join the cloud leader: AWS has the most proven operational and security
• expertise, and the business is innovating at a faster clip—especially in new
• areas such as Machine Learning and Artificial Intelligence, the Internet of
• Things, Serverless Computing, and custom-designed processors and chips.
• - Be at the nexus of action: Your involvement in data center delivery will be
• mission-critical to the successful deployment of our data centers. You won’t
• just be observing from the sidelines; you’ll be representing Amazon, building
• relationships across a wide variety of internal and external stakeholders.
• - Build at scale: Build and operate infrastructure at an enormous scale,
• participating in Amazon’s global presence.
• - Your unique background will be an asset: At Amazon, our ability to innovate on
• behalf of our global customers and communities is dependent upon the skills,
• perspectives, and knowledge of people from all backgrounds.
• - Continuous growth and learning: You may not be an expert in AWS when you join
• our company, but you will have support to become one. Benefit from direct access
• to industry-leading specialists, latest training materials, and courses to
• propel your career.

• About the team
• About AWS
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the
• qualifications and skills listed in the job description, we encourage candidates
• to apply. If your career is just starting, hasn’t followed a traditional path,
• or includes alternative experiences, don’t let it stop you from applying.

• Why AWS?
• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
• cloud platform. We pioneered cloud computing and never stopped innovating —
• that’s why customers from the most successful startups to Global 500 companies
• trust our robust suite of products and services to power their businesses.

• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored
• affinity groups promote inclusion and empower our people to take pride in what
• makes us unique. Our inclusion events foster stronger, more collaborative teams.
• Our continual innovation is fueled by the bold ideas, fresh perspectives, and
• passionate voices our teams bring to everything we do.

• Mentorship & Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s
• Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
• other career-advancing resources here to help you develop into a better-rounded
• professional.

• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the
• expense of sacrifices at home, which is why we strive for flexibility as part of
• our working culture. When we feel supported in the workplace and at home,
• there’s nothing we can’t achieve in the cloud. Basic Qualifications: • Minimum
• one year of experience with low and medium voltage electrical and/or mechanical
• systems
• • Basic understanding of industrial control systems and field signals
• • Ability to read and interpret technical drawings and specifications Preferred
• Qualifications: • One year of experience working in a data center or
• mission-critical environment
• • ISA Certified Controls System Technician (CCST) Level I or higher
• certification
• • Basic knowledge of network design, low-voltage cabling (copper/fiber), and
• building automation systems
• • Understanding of data center infrastructure and operations
• • Electrical license or trade certification

Acknowledgement of country

• In the spirit of reconciliation Amazon acknowledges the Traditional Custodians
• of country throughout Australia and their connections to land, sea and
• community. We pay our respect to their elders past and present and extend that
• respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.