About

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role: ALS Water in East Bendigo is seeking Client Services / Sample Receipt Officer who is committed to delivering excellent client service. This role is ideal for someone who is reliable, detail-oriented, and eager to contribute to a high-performing close-knit team while building practical skills in a laboratory environment. We’re seeking someone who is happy to support a range of tasks across client service, sample receipt and general administrations tasks. This is a permanent, part-time role (approx. 20 hours per week). We require 4 hours per day, Monday to Friday – preferably 9:00AM to 1:00PM. The Day to Day: The duties of this position include but are not limited to: Greet and assist clients by phone and in person Schedule sampling and prepare bottles for customers Process incoming sample deliveries into the laboratory, including the sorting and labelling of samples Read and understand client Chain of Custody (CoC) documentation, including analytical testing requirements Accurately enter information from the clients CoC documentation into the ALS LIMS system Perform reporting and invoicing functions Liaising with clients (internal and external) regarding sample submissions and related queries Manually move samples and eskies around the laboratory utilising provided equipment (typically around 15kg) Maintaining an excellent standard of occupational health and safety The Essentials: Laboratory experience and/or science qualifications preferred but not essential Excellent communication, organisational and time management skills Good presentation, professional attitude and attention to detail Demonstrated reliability and efficiency A good level of computer literacy (training is provided for internal recording systems) Ability to absorb and retain high levels of information Ability to process large volumes of samples and records efficiently and within strict timeframes Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.  Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role. ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world. Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here. Didn’t see the right job for you today? We'd still love to hear from you. With a team of more than 20,000 employees across 70 countries, it takes all kinds of skills and expertise to make a company like ours thrive – and not all of them are in labs! We’re all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we’ll keep it on file for future opportunities. Want to know more? Check out our careers page to find out about the benefits of joining our team, and don’t forget to follow us on LinkedIn for the latest updates!