• Engage with the community while delivering exceptional customer service.
• Join a dynamic and bustling library in South Australia.
• Exciting opportunity to work with a local council!

Who we are

Randstad is excited to collaborate with a Northern local council to hire enthusiastic and confident library staff who are committed to delivering exceptional customer service. As a valued member of the library team, you will actively engage with patrons, fostering meaningful interactions and enhancing their experience. We are looking for individuals who are customer-oriented, tech-savvy, and have a proactive, "can-do" mindset.

Key Responsibilities:

• Provide proactive and high-quality customer service in alignment with the library’s customer charter.
• Assist patrons with using library electronic resources, devices, and applications, including basic troubleshooting.
• Promote awareness and understanding of library services, resources, and facilities.
• Collaborate with team members to enhance service delivery and improve work practices.
• Complete all assigned coursework and tasks efficiently and within set timeframes.

This role operates on a rotating weekly roster, covering the library’s full range of opening hours, including some evening, Saturday, and Sunday shifts. Candidates with flexible availability across all library hours will be highly regarded.

Successful applicants must undergo a drug test and obtain a Department of Human Services (DHS) Working with Children Check.

To be successful, you will need to have:

• Strong customer service ethic
• A ‘Can do’ attitude
• Problem solving skills
• Ability to work as part of a team
• Willingness to learn
• Sound Digital Literacy Skills
• Minimum availability of 4 days
• Available for weekend and evening work

Why work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

• We offer three pay runs per week ensuring you are always paid within the week.
• Access to My Randstad portal for easy payslip access
• Exclusive access to roles before we go to market
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
• Access to our employee assistance program services, including counseling services.

Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.

How to apply

Click APPLY and upload your CV in WORD format. For confidential enquiries please contact Milana Prostran milana.prostran@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.