About

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Department: Brisbane Recovery Centre – Red hill Classification: SCHADS Level 4 Employment Type: Full-Time Monday – Friday 8am – 4pm Site based – 100% Why this Role Matters The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the Role As a Case Worker, you will be responsible for delivering high-quality, person-centred services, including case management, assessment, referrals, education, and support. Your work will align with The Salvation Army (TSA) policies and procedures, contributing to positive outcomes for participants. You will support participants through consistent, recovery-focused case management practices, promoting empowerment and engagement. Key Responsibilities: Deliver day-to-day services through education, therapeutic interventions, group facilitation, assessment, referrals, and direct casework. Develop, implement, and regularly review individual treatment and support plans. Maintain accurate documentation including case notes, reports, and data records in accordance with established protocols. Perform additional tasks as requested by the Manager, Program Manager, or Senior Case Worker. Promote and participate in continuous improvement initiatives to enhance service quality. Collaboration & Networking: Maintain current knowledge of local referral networks and support options for participants. Engage effectively and professionally with internal teams and external service providers to ensure coordinated care. What You Will Bring Minimum Diploma-level qualification in a relevant field (e.g., Alcohol and Other Drugs, Community Services, Case Management). Demonstrated ability to manage unpredictable behaviours and situations using appropriate de-escalation strategies. Minimum 2 years of experience working in a recovery-focused environment (if applicable). Strong digital and computer skills. Capacity for critical self-reflection and commitment to ongoing professional development. Other Requirements: Current QLD Blue Card (Working with Children Check) Valid Driver’s Licence How to Apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.