About

• About Us
• ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care.
• To learn more please visit https://careers.serco.com/apac/en
• About the role
• As the Part-time Health Clerk, you will be responsible for –
• Providing administrative duties efficiently
• Maintaining patient privacy and ensuring compliance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.
• Maintaining electronic and hard copy of health records, database, and information management systems.
• Communicating with internal and external customers to obtain patient information as required.
• About the Location
• Robertson Health Centre is located on Robertson Barracks in Holtze, 15km east of the city of Darwin. The facility has a routine dependency of approximately 2,800 defence staff, with a large reserve component. The Barracks also accommodates an additional 2,500 US marines every 6 months from May to September. The health centre provides primary medical, pharmaceutical, dental, physiotherapy, and mental health services, and operates a 22-bed 24/7 ward. Standard operating hours are 0730-1530, Monday-Friday.
• About You
• As the ideal applicant, you will have –
• At least 12 months of part-time or full-time experience in an administrative role
• Experience working in a clinical support role or medical reception, working as part of a multi-disciplinary team.
• A demonstrated ability to work in a customer service focused environment.
• The ability to work independently and as part of a team to support the delivery of safe, efficient, and high-quality care to patients.
• Experience in maintaining accurate and up-to-date record keeping in a clinical environment.
• Australian Citizenship and the ability to obtain and maintain a Defence Baseline Security Clearance
• Working hours are from 0730-1530 on Thursdays and Fridays
• Rewards & Benefits

In addition to salary, you will be entitled to enjoy a comprehensive benefits package, including

• Annual and personal leave, professional development leave/CPD Leave and support for Reservists through paid volunteer leave.
• Lifestyle discounts with our wide range of partners.
• Access 24/7 mental health support through our Employee Assistance Program (EAP) and join a team of dedicated health professionals united in delivering exceptional service every day.
• At Serco, you will be part of a global community that celebrates diversity and inclusion through our Global Employee Networks, fostering connections and growth opportunities worldwide. We offer more than just a job; it's a career journey filled with possibilities across diverse contracts. Support our defence personnel and experience the satisfaction of making a real difference.
• Want to know more?
• Reach out to Polly via email: Polly.Buerano@Serco-ap.com or on 08 8432-2544.