About

About The Client
Omkara Retail Pty Ltd Trading as Runyeh Coffee operates a popular cafe restaurant and are currently looking for an experienced Cafe Manager to join their team in Heathridge in WA.

The Role
You will be tasked with leading and managing the various staff as well as the overall operations of the restaurant.
This is a full time role with an annual salary set between $77,000 plus superannuation, and will be based in Heathridge in WA.

The Responsibilities
Your tasks at the restaurant will consist of:
· Manage the daily operation of the cafe restaurant, supervise and coordinate activities concerning the performance of the cafe restaurant and personnel
· Ensure that the cafe restaurant operates efficiently and profitably while maintaining its reputation and ethos
· Responsible for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety
· Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.
· Resolve customer complaints about food quality or service.
· Advise customers on menu and organise table reservations and events.
· Prepare and monitor budget report on food and sales and employee records.
· Monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
· Lead, supervise and provide training to the waiting team to ensure top quality customer service delivery
· Manage roster and establish engaging communication amongst the team to ensure adequate staffing
· Discuss and plan menus on a regular basis
· Select or create successful menu items based on many considerations, and assign prices based on cost analysis
· Work closely with the kitchen team to ensure clean, organised and stocked environment to meet daily demand, food safety and other standard requirements
· Represent the restaurant when conferring with customers
· Encourage safe work practices & ensure the safety of the team and our customers
· Practice high level of hygienic standard across the workplace

The Requirements:
To be considered for the position you must meet the following requirements:
- Minimum of 2 years’ relevant experience in a commercial capacity
- Minimum of 2 years’ café restaurant management experience of a medium to large size café restaurant
- Must have at least 2 years of menu planning experience including cost control and planning menu to budget
- Must have at least 2 years of people management and hospitality team leading experience
- Proven experience working with POS systems and cash handling at a store level
- Demonstrated and verifiable prior experience
- Excellent people and time management skills - ability to work with international staff
- Excellence in delivering quality customer service and customer satisfaction ratings including brand standards
- Full availability to work on weekends
- Excellent presentation and communication skills
- Ability to balance high volume periods and peak service times