About

• Account Launch Expert: Develop deep understanding on the workflows and specificities of each hospital and business relationships with hospital personnel. Site Launch lead in planning the execution on account education, physician training and coaching, new product in servicing, exceptional product knowledge and project managing all site preparation to ensure successful product launching, ongoing adoption and good patient outcomes. Collaborate within BD, Corporate accounts, Marketing and Sales leadership to define and execute business strategies aimed at expanding the company's market share in the electrophysiology space. Work with local clinical teams to assess the feasibility of new clinical trial opportunities, ensuring alignment with strategic business goals. Provide ongoing support, including clinical support expertise, to clinical trial sites and investigators, assisting with any clinical or operational challenges that arise during the trial process Collaborate with the sales team to close deals and expand client bases in the electrophysiology market. Work closely with the corporate accounts team, marketing, sales and clinical teams to ensure business offerings align with market demand and customer expectations and that aligned strategies are executed effectively. Serve as a subject matter expert, providing in-depth clinical knowledge and support for healthcare professionals, including physicians, nurses, and technicians. Lead and deliver training programs, workshops, and one-on-one education sessions for both clinical staff and internal staff, ensuring proper use of products, technologies, and clinical protocols. Support the adoption and integration of new products within clinical settings. Requires specialized and comprehensive technical and/or functional knowledge in own job function or field and has full understanding of other related job functions. Leverages this knowledge to recommend new and/or improved work processes, typically at an area level impacting various teams. Work closely with sales, marketing, and product development teams to provide clinical insights, market feedback, and recommendations for product improvements. Assist the EP education team where applicable for the clinical training and upskilling of the broader EP team. Applies knowledge of business and industry best practices and how own area integrates with others to achieve objectives to drive results. Is aware of the competition and the factors that differentiate them in the market. Acts as a resource and mentor for colleagues with less experience. May lead projects with manageable risks and resource requirements, often broader, cross-functional projects. Problem Solving Solves complex and diverse problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information using specialized knowledge of various alternatives and their impact on the business. Works independently within broad guidelines and policies, receives minimal guidance Interactions (and Communications) Explains difficult or sensitive information to facilitate productive discussion; works to build consensus. Regularly leads discussions and makes presentations in cross-functional meetings, effectively presenting information to explain recommendations and implications. Education: Bachelor's or Master's degree in Life Sciences, Applied Sciences, Exercise Science, or Biomedical Engineering. Specialised knowledge in electrophysiology or a related medical field is highly desirable. Industry Experience: Proven background in healthcare or medical devices, with a focus on electrophysiology, sales, and business development. Electrophysiology Expertise: Strong understanding of EP procedures and technologies, including pulsed field and RF ablation. Ability to interpret EP signals and navigate conventional EP workflows. Experience with 3D mapping systems and troubleshooting in clinical settings. Technology Launch & Adoption: Demonstrated success in introducing and supporting new technologies in clinical environments. Relationship Building: Skilled in developing and maintaining strong partnerships with healthcare professionals and stakeholders. CRM & Procedure Tracking: Proficient in Salesforce for recording procedures and aligning with commercial teams. Communication Skills: Exceptional written and verbal communication, with the ability to simplify complex clinical concepts for varied audiences. Data & Documentation: Timely and accurate collection of procedural data and medical documentation to support team performance. Team Collaboration & Knowledge Sharing: Active contributor to team learning and development, with a focus on raising clinical EP expertise across the business. Analytical Thinking: Strong strategic and analytical skills to assess market dynamics and apply technical knowledge in the field. Flexibility & Travel: Willingness to travel for case support, clinical trials, and business development activities.