• Support the coordination and delivery of operational readiness activities across people, process, technology, and compliance.
• Map and track business requirements across the project phases, including identifying gaps that could impact readiness, to articulate operational readiness deliverables.
• Develop and maintain internal operational readiness artefacts, including Standard Operating Procedures (SOPs), workflows, escalation pathways, training plans, and readiness test scripts.
• Support cutover and go-live readiness, and align readiness milestones with governance groups to achieve internal sign-off before each project phase.
• Conduct post-implementation readiness reviews and lessons-learned activities to refine operational practices.
• Support operational verification activities including: walkthroughs, readiness checklists, dry runs, stakeholder validation, and dual sign-offs.
• Ensure readiness dashboards and reporting are available before each go-live phase.
• Track operational readiness risks at each phase and contribute mitigation strategies to the transition risk register.
• Perform analysis on transition activities to ensure a smooth hand-over to the new system and processes.
• Gather, analyse, and translate business data into meaningful insights to support informed decision making to improve the effectiveness of the transition program.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.