About

Trusted by its members, Gateway aims to be a challenger to the major banks in an increasingly competitive financial services market. We are a mutual bank, and we work tirelessly to provide a unique customer value proposition.

An outstanding opportunity has arisen for a motivated Business Analyst. This role provides vital support to the business by delivering key projects related to Gateway’s banking and ancillary systems. This role also requires interacting with 3rd parties, ensuring the access availability to our Core Systems.

About the Role
Working within our Business Technology Services team, and reporting to the Senior Manager, Business Technology Services some of your responsibilities would include:
• Translating all business requirements into detailed functional/technical requirements.
• Creation and maintenance of Change Request/UAT related documentation.
• Creating business cases to assist with the implementation of new or improved systems, business processes and new supplier arrangements.
• Consulting with relevant stakeholders to assist with the implementation of projects.

About You
To be successful in this role, your experience and qualifications would be as follow
• Experience managing key business processes and relationships, both internal and external.
• Degree qualification and a minimum 3 years of experience within the Financial Services Industry.
• 3 plus years of experience in User Acceptance Test planning, implementation, and documentation.
• Minimum 12 months of experience in commercial and residential lending processes from loan origination to settlement.
• Minimum 12 months experience in working third party service providers including but not limited to GBG, Equifax, CoreLogic or similar vendors.
• Minimum 12 months experience working with service providers such as NextGen, Cloudcase, illion and/or demonstrate solid understanding of loan origination platforms.
• Must have previous experience in API integration.
• Must have previous experience in implementing broker management, loan origination and customer onboarding systems.
• Must have a good understanding of ETL processing and/or prior experience in ETL projects.
• Must have previous experience in implementing reporting dashboards with a strong technical skillset encompassing of PowerBI or Tableau.
• A good understanding of OpenBanking services.
• Hands on experience with Postman, Javascript and SQL.
• Competent with agile methodology and scrum technique.
• Sprint and backlog management using Jira, ServiceNow.
• Experience with Azure Active Directory or similar technologies.
• Strong understanding of UX/UI design.
• Experience with AI and data analytics would be beneficial.

About Our Values
Gateway’s values are:
• Do the right thing
• Passion
• Stumble don’t fall
• “Small up” do more with less
• Not ‘work’ but making a difference

We hope that prospective employees will connect with all of our values but in particular for this role, we hope that you will relate to the value “Do the right thing”. In an environment such as ours, we need to demonstrate high levels of diligence and thoroughness in all our practices.

As a Gateway employee, we want you to feel comfortable to be “you” with whatever unique qualities that entails. Embracing our differences helps us to create a culture that is supportive and fun. We encourage and support you to actively pursue growth and learning – we don’t stop training once we are on the team!

We also hope that you will engage with our purpose “Pocket and Planet” through which we support environmental goals that reduce consumption and go hand-in-hand with improving financial literacy and our member’s wealth.
More detailed information on our values and our purpose will be provided during the recruitment process.

What does Gateway offer?
For our part, we offer an excellent working environment, investment in training and career development programs, competitive remuneration ($85000 - $95000 per annum + super) and other benefits.

You would be working in our stylish office in the Sydney CBD, which is located close to transport and the QVB shopping district. Following a long period of remote working, we have begun transitioning back to in-office operations, with the option of working from home one or two days per week.

What is the recruitment process?
Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components: resume screening, online video interview, face to face Interviews and online psychometric assessment.

No Agencies - Recruitment consultants please do not contact us regarding this position.