Are you a seasoned leader with a knack for turning complex operations into high-performing success stories? We are seeking a Branch Manager to lead our Clients Mackay operations. This is a pivotal role where you will balance commercial strategy, people leadership, and hands-on operational management within the industrial construction sector.

As the Branch Manager, you aren’t just overseeing a site; you are the architect of a high-performance culture, ensuring our modular solutions meet the highest standards of quality, safety, and profitability.

Key Responsibilities

Your role is multifaceted, focusing on four primary pillars of business success:

1. Leadership & Culture

• Energise the Team: Recruit, onboard, and develop a high-performance team, fostering a culture of accountability and alignment with company values.
• Performance Management: Set clear directions and targets, ensuring every team member is empowered and held to account for their conduct and productivity.

2. Commercial & Financial Acumen

• P&L Ownership: Drive financial performance across Revenue, EBITDA, working capital, and margin improvement.
• Strategic Planning: Develop and execute branch plans that align with broader business growth aspirations and market trends in Central QLD.
• Asset Management: Oversight of the hire fleet, including maintenance, refurbishment recommendations, and expense control.

3. Operational Excellence & Risk

• Project Delivery: Ensure the timely delivery and installation of buildings, meeting strict quality specifications and customer expectations.
• Governance: Manage quotes, tenders, and contracts in accordance with delegations of authority and statutory obligations.
• Safety & Mitigation: Identify and evaluate risks, implementing robust mitigation strategies to protect our people and the business.

4. Customer & Relationship Management

• Strategic Growth: Develop high-level sales growth plans and maintain a healthy pipeline of opportunities.
• Client Advocacy: Build strong, collaborative relationships with key industrial clients and drive a positive trend in Net Promoter Scores (NPS).

What You Bring to the Role

• We are looking for a "whole-of-business" thinker who can pivot from a financial spreadsheet to an operational site inspection without missing a beat.
• Proven Leadership: Extensive experience managing diverse teams (Sales, Operations, and Technical) within the construction or industrial sectors.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.