• Executive Level 1, Ongoing
• $115,443 - $125,832 + 15.4% super
• Melbourne or Brisbane. Other capital city office locations may be considered

The Aviation, Land and Maritime Transport (ALMT) Program is responsible for the Bureau's business relationships with service delivery partners, government stakeholders, and both domestic and international customers operating in the aviation, land and maritime transport sectors.

The Aviation Customer Engagement team is responsible for leading engagement with the Australian aviation industry. The team is focused on understanding the sector and the customer requirements, building strong customer relationships, rapidly responding to customer opportunities and communicating new offerings and facilitating their adoption by customers. Specific team members focus on commercial air transport, general aviation and aeromedical/emergency aviation.

The Aviation Customer Engagement team leads and coordinates the Bureau's response to aviation investigations; it also leads activities in support of education on aviation meteorological products and the meteorological hazards to aviation customers. The Aviation Customer Engagement team works closely with the Aerodrome Engagement and Aviation Strategic Investment teams to deliver outstanding value to the Australian aviation industry.

We are seeking an experienced and motivated customer engagement specialist to understand the Australian aviation sector, in particular emergency and aeromedical aviation, and to build deep relationships with aviation customers so that the Bureau is best positioned to rapidly respond to opportunities.

The successful applicant will work collaboratively with a small team of engagement specialists, to ensure the Bureau's engagement activities are conducted across the whole sector.
They will demonstrate teamwork, as well as experience in building customer relationships and directly engaging with customers to understand their requirements. They will have demonstrated knowledge of and/or experience in emergency aviation, aerial firefighting operations and/or aeromedical transport. Additionally, they will possess excellent communication and interpersonal skills.

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