About

Position: Automotive Service Manager (Workshop Controller)
Location: 6 Kay Court, Mackay QLD 4740
Position Type: Full-time, permanent
Salary: $79,000 - $89,000 plus superannuation, dependent on experience
Recruitment managed by: Yakr Pty Ltd

Elevate Your Career in North Queensland!

Our client, Mackay City Auto Group, is seeking an experienced Automotive Service Manager (Workshop Controller) ready to take the next step in their career and lead a high-performing workshop team.

Mackay City Auto Group is part of the established Pickerings Auto Group, which has been operating in Australia for more than two decades. As a leading multi-franchise dealership in the North Queensland region, our client proudly represents major brands including Ford, GWM, Jeep, Kia, LDV, Volkswagen, and also offers a wide selection of quality used vehicles.

This role offers competitive remuneration, genuine career growth opportunities, and the chance to enjoy the lifestyle that North Queensland has to offer.

Key Responsibilities
• Manage and coordinate daily workshop activities, ensuring optimal workflow and timely completion of service and repair tasks
• Supervise and mentor a team of skilled technicians, fostering a positive and collaborative environment
• Monitor and maintain high-quality standards in service delivery, in line with manufacturer guidelines and industry best practices
• Collaborate with senior management to optimise resource allocation and achieve departmental goals
• Provide technical expertise to assist technicians with troubleshooting and problem resolution
• Ensure customers receive exceptional service and satisfaction
• Guarantee all vehicles are serviced and repaired according to customer instructions and manufacturer requirements

About You
• Proven experience in automotive service management or a similar leadership role
• Strong technical background with expertise in automotive systems and diagnostics
• Excellent organisational and communication skills
• Leadership qualities with the ability to motivate and guide a team
• Commitment to delivering outstanding customer service

Why Join Our Client?
• Competitive salary package
• Clear opportunities for career advancement
• Work with respected global and Australian automotive brands
• Supportive and professional team environment
• Enjoy the lifestyle and opportunities of North Queensland

Apply Now!
Take the next step in your career with our client, Mackay City Auto Group. Send us your resume today and drive your career forward with a dealership committed to excellence.