About

We are looking for a passionate, organised and service-driven Assistant Event Coordinator for a new restaurant opening in the middle of March in The Rocks.

This is an exciting opportunity for someone who thrives in hospitality, loves working with people, and enjoys delivering exceptional event experiences from enquiry through to execution.

If you’re detail-oriented, calm under pressure, and committed to providing personalised customer service — we’d love to hear from you.

Event Planning & Coordination

• Coordinate conferences, meetings, weddings and special events
• Helping the function manage to organise restaurant function menus and seating plans
• Oversee event execution on the day, working in partnership with the Restaurant Manager and Head Chef to ensure smooth service delivery
• Prepare and distribute event orders, function sheets and run sheets
• Maintain accurate event information within event management systems
• Conduct site inspections and assist with client meetings
• Support on-the-day event coordination to ensure seamless delivery

Client & Guest Experience

• Deliver exceptional, personalised customer service while managing online and phone booking enquiries, general enquiries, and restaurant information
• Serve as the primary point of contact for guests' questions, feedback, and concerns, ensuring all matters are resolved promptly and professionally
• Manage enquiries from new and existing clients via phone, email, and in-person consultations (on-site and off-site)
• Provide accurate, detailed information and quotations with timely follow-up to secure and confirm bookings

Team Collaboration

• Collaborate closely with the Event Manager, Restaurant Manager and Head Chef to organise daily tasks and menus
• Liaise with food & beverage, kitchen, AV and operations teams to deliver exceptional events

About You

• Previous experience in hospitality, events or customer service
• Excellent customer service and interpersonal skills
• Strong organisational skills with high attention to detail
• Able to multitask and work under pressure in a fast-paced environment
• Professional presentation with high standards of personal hygiene and appearance
• Knowledge of Mac and Microsoft systems
• Experience using POS systems (preferred)
• Hold a current RSA card
• Previous experience working on the restaurant floor (highly regarded)

What We’re Looking For

We are seeking someone who:

• Takes ownership and follows through
• Has a positive, can-do attitude
• Communicates clearly and confidently
• Loves delivering memorable guest experiences
• Thrives in a dynamic hospitality environment

If you’re ready to bring energy, professionalism and passion to our events and restaurant operations, apply now and join a team that values excellence and teamwork.

Job Types: Full-time, Part-time

Pay: $58,000.00 – $75,000.00 per year

Expected hours: 20 – 38 per week

Work Location: In person