About

We are a growing Australian-based agency that provides qualified staff to aged care facilities across the country. We are seeking a highly experienced, hands-on Staffing Coordinator who understands the urgency and complexity of aged care scheduling. This is not just an admin role — we need someone who can immediately step in, take ownership of filling shifts (often last-minute), and ensure our clients’ needs are met quickly and professionally. Key Responsibilities: Monitor incoming shift requests from aged care facilities in real-time Proactively fill shifts by matching the right carers to the right jobs Handle urgent and last-minute shift requests with speed and accuracy Liaise with carers to confirm availability and suitability for shifts Manage multiple schedules and rosters across different locations Keep accurate records of all shifts and communications Ensure compliance with Australian aged care standards and best practices Who You Are: You have direct experience coordinating staff in Australian aged care facilities You understand how demanding and time-sensitive shift coverage can be You are an excellent communicator and can stay calm under pressure You’re highly organized, proactive, and responsive You’ve worked in a similar scheduling or rostering role and know how to manage multiple moving parts You can work independently and take initiative without needing constant supervision Requirements: Previous experience in staffing/scheduling for Australian aged care is essential Ability to work within Australian time zones Strong English skills (written and spoken) Tech-savvy – able to use scheduling platforms, spreadsheets, messaging apps, etc. Must be responsive and available to act on shifts promptly, including outside of standard business hours if needed