Administration/ Virtual Assistant

Administration/ Virtual Assistant

Administration/ Virtual Assistant

Upwork

Upwork

Remoto

4 weeks ago

No application

About

Job Title: Administrative Assistant (Virtual Assistant for Fitness Coaching Community) Company: A Positive Fitness (APF) Type: Part-time / Internship (with potential for Full-time) Location: Remote About Us Our brand is a women-focused coaching brand that helps ambitious Malaysian women build sustainable fat loss habits, confidence, and strength without restrictive diets or quick fixes. Our mission is to empower women to take control of their health and feel confident in their bodies while still enjoying their lifestyle. We believe in combining structure with compassion, science with culture, and discipline with balance. We provide education, accountability, and community support through group coaching programs and our Instagram platform, where we share practical fitness and nutrition information to help women make informed choices and feel inspired to begin their journey. Role Overview We are looking for a dedicated, detail-oriented Administrative Assistant to support the APF team during our fitness challenges and group coaching programs. This role involves managing administrative operations, client communication, and internal tracking systems. This position will begin as a part-time or intern role, with full training provided. If you show reliability, initiative, and alignment with our company culture, there is an opportunity to transition into a full-time position. Key Responsibilities Administrative & Operations Support • Manage and update Excel tracking sheets for client progress and internal KPIs. • Create, update, and organize Standard Operating Procedures (SOPs). • Maintain structured records of projects, forms, and documents. Client Communication & Community Support • Respond to client messages and enquiries within the coaching platform and social channels. • Provide professional, empathetic communication and escalate key issues when required. • Support Instagram and community inquiries from potential clients interested in joining coaching. Task & KPI Monitoring • Track daily and weekly deliverables and ensure deadlines are met. • Follow up on pending tasks and monitor project progress. • Support the coach in maintaining efficient operations and accountability systems. Data Management & Excel Reporting • Prepare and organize Excel reports, applying formulas, charts, and filters. • Maintain accurate data entry and ensure information is updated in real time. Requirements • Proficiency in Microsoft Excel (including formulas, formatting, and reporting). • Experience in creating and updating SOPs. • Highly reliable, organized, and proactive with strong attention to detail. • Able to communicate clearly and professionally in written English. • Adaptable to different types of tasks and able to manage shifting priorities. • Passionate about fitness, women’s health, and helping others succeed. • Eager to grow and align with a supportive, high-performing team culture. Bonus (Not Required, but Preferred): • Background in resistance training or nutrition. • Prior experience in a fitness or coaching environment. • Ability to communicate in both English and Malay. What You Can Expect • Full training and mentorship provided. • Exposure to the fitness and coaching industry from an operational perspective. • Supportive, structured environment that values initiative and growth. • Clear pathway from part-time/internship to full-time employment based on performance. How to Apply Please submit: 1. A short introduction about yourself and why this role interests you. 2. Your experience in Excel, administration, or client support. 3. Any fitness, nutrition, or wellness-related background (if applicable).