Key Responsibilities:

• Planning Support: Assist Planners through the assessment of planning permit applications and coordinate documentation for VCAT matters.

• Customer Excellence: Act as the first point of contact for residents, consultants, and internal staff, managing inquiries via phone and in person.

• Data Integrity: Maintain accurate records in corporate systems, ensuring all public-facing documentation is uploaded correctly and securely.

• Workflow Management: Handle general correspondence, data entry, and scanning while prioritising tasks within legislative timeframes.

• Confidentiality: Manage sensitive information with the utmost discretion and professionalism.

What you bring to the team:

• Qualifications: A minimum of a Certificate III in Business Administration (or equivalent experience).

• Experience: Proven background in an office environment; previous experience in Local Government or Statutory Planning is highly advantageous.

• Tech Savvy: Intermediate to advanced skills in TechOne, Microsoft Office (Word and Excel) and the ability to learn new corporate software quickly.

• Soft Skills: Exceptional communication skills and a resilient attitude when dealing with complex inquiries or difficult customers.

• Attention to Detail: A demonstrated ability to deliver accurate work output and maintain high standards of data integrity.

How to Apply

If you are a self-motivated administrator who thrives in a fast-paced environment and values accountability, we want to hear from you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.