About

• Company Description
• Fairness feels good
• Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
• Job Description
• We’re looking for a detail-driven Accountant to join our Finance team!
• This role is critical in maintaining the accuracy and integrity of AFCA’s financial records and reports. You’ll support financial control and operational activities, ensuring everything runs smoothly and aligns with our standards. This role would suit an emerging Accountant, with experience in cash management, treasury or banking, and a strong focus on compliance.
• If you're ready to bring precision, accountability, and purpose to your next move, we’d love to hear from you.

Typically in this role you will

• Process financial transactions accurately and on time to maintain integrity across records.
• Manage treasury functions including investments, liquidity, and banking administration.
• Complete bank reconciliations, resolve discrepancies, and investigate banking issues.
• Maintain cashflow models and prepare weekly forecasts and statutory reporting.
• Support investment strategy by preparing advice papers for excess funds.
• Assist with FBT processes, including transaction reviews and return preparation.
• Handle refunds and unclaimed monies in compliance with regulations.
• Administer corporate credit cards, process journals, and ensure policy compliance.
• Support audits and governance reviews, providing documentation and insights.
• Contribute to financial reporting, policy development, and continuous improvement initiatives.
• Qualifications

To be successful in this role, you will need

• Tertiary qualified in Accounting, Finance or a related field.
• CA/CPA qualified or studying towards.
• Proven experience in financial accounting, preferably in a corporate environment.
• Strong understanding of accounting principles, financial regulations and reporting standards.
• Proficiency in accounting software (Microsoft D365 FinOps advantageous) and strong Microsoft Excel skills.
• Detail oriented with strong analytical and problem-solving abilities, with a high-level of numeracy and accuracy.
• Exceptional people skills and the ability to build strong relationships.
• Excellent oral and written communication skills.
• Ability to work under pressure, meet deadlines and manage multiple tasks simultaneously.
• Strong ethical standards and commitment to maintaining confidentiality of sensitive financial information.
• Additional Information
• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Silver AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
• To apply
• If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
• We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].
• AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.